Privacy Policy

Effective Date: August 8th, 2025

This Privacy Policy ("Policy") applies to https://backhomebox.com and Prince Holdings LLC ("Company") and governs data collection and usage. All references to the Company include Back Home Co., a project/product under Prince Holdings LLC. By using the site, you consent to the data practices described in this Policy.

1. Collection of Your Personal Information

To provide products and services, we may collect the following:
• First and last name
• Email address
• Shipping address
• Order and payment information (via third party)
• Device/browser information
• IP address and location data (via analytics tools)

This information may be collected when you:
• Make a purchase
• Sign up for updates
• Contact us directly

Analytics tools like Google Analytics may also collect anonymized data to help us improve the experience.

2. Use of Your Personal Information

Your information is used to:
• Process orders and deliver products
• Send order confirmations and shipping updates
• Respond to customer inquiries
• Send promotional offers or newsletters (you may opt out)
• Analyze site usage and improve content and performance
• Comply with legal obligations

3. Sharing Information with Third Parties

We do not sell or rent your personal information. We may share your data with trusted service providers who help us operate the site and fulfill your orders. This includes:
• Payment processors (e.g., Stripe)
• Shipping and logistics partners
• Email and marketing providers
• Website analytics tools

These partners are only permitted to use your data for the purposes we define, and must maintain confidentiality.

We may also disclose your data if required by law, court order, or in urgent situations to protect the public or site users.

4. Payment Processing

All transactions are securely handled by our payment processor, Stripe. We do not store credit card details or payment information on our servers.

For details, please review Stripe’s Privacy Policy.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy, including legal, accounting, or reporting requirements. You may request deletion at any time (see Section 9).

6. Use of Cookies

We use both first- and third-party cookies to:
• Enable core site functionality (e.g., cart, checkout)
• Analyze traffic and user behavior
• Improve performance and personalization

Third-party cookies include those from Google Analytics, Facebook, and similar services. You can manage cookie preferences in your browser or use browser extensions to block trackers.

7. Do Not Sell or Share My Personal Information

Under the California Consumer Privacy Act (CCPA/CPRA), you have the right to opt out of the sale or sharing of your personal information. While we do not "sell" your data in the traditional sense, tools like analytics or retargeting ads may be considered "sharing" under California law.

To exercise your right to opt out, please email us at admin@prince-holdings.com with the subject line: "Do Not Sell or Share My Personal Information."

8. Security of Your Personal Information

We implement reasonable security measures to protect your data, including:

SSL Encryption: All payment and account-related data is transmitted securely.

However, no method of transmission over the Internet is 100% secure. You acknowledge this risk by using our website.

9. Right to Deletion

You may request deletion of your personal information at any time by contacting us. We will:
• Delete your information from our records (unless legally required to retain it)
• Notify any service providers to do the same

Some exceptions may apply (e.g., fraud prevention, legal compliance).

10. Children Under Thirteen

Our site is not intended for children under 13. We do not knowingly collect personal information from anyone under 13. If we learn that we have, we will promptly delete it.

11. Email Communications

We may send you transactional emails (e.g., order confirmation) and marketing emails if you’ve opted in. You may opt out of marketing emails by clicking “unsubscribe” at the bottom of any such email.

12. Changes to This Statement

We may update this policy periodically. Significant changes will be communicated via the website or email if applicable.

13. Contact Information

Questions or requests regarding this policy can be sent to:

admin@prince-holdings.com
Prince Holdings LLC
254 Chapman Rd, Ste 208 #19519
Newark, Delaware 19702 US